7bbd Privacy Policy — How We Handle Your Information

We collect various types of information when you create an account and use the 7bbd platform. This data collection is fully transparent and is carried out solely to improve your experience. 7bbd never collects unnecessary or excessive information.

7bbd uses your information only for specific, lawful purposes. We believe your data belongs to you — we use it solely to improve your experience on the platform. Under 7bbd's privacy policy, your data is never sold to third parties for commercial purposes.

• For account creation, verification, and management.
• To process all financial transactions, including deposits and withdrawals.
• To detect fraud, money laundering, and suspicious activity.
• To provide customer support and assist with issue resolution.
• To keep you informed about 7bbd promotions, bonuses, and offers (subject to your consent).
• To analyze gaming behavior and ensure responsible gaming.
• To improve the platform's technical performance and develop new features.
• For meeting legal obligations and preparing regulatory reports.

Cookies and similar technologies are used across the 7bbd website and app. These technologies enhance your browsing experience, remember your login session, and help personalize the platform. 7bbd uses three types of cookies.

• Essential cookies: Essential for login, session management, and security. Disabling these cookies will prevent the platform from functioning properly.
• Functional Cookies: Used to remember your preferences, language settings, and usage patterns.
• Analytics cookies: Collects platform usage statistics to help improve the quality of our services.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may prevent some 7bbd features from functioning properly.

7bbd never sells your personal information to third parties. In certain circumstances, limited data may be shared with trusted partners, and your information is protected in every such instance.

• Payment partners: Necessary information is shared with payment processors such as Mobile Banking, Nagad, and Rocket to verify transactions.
• Legal Authorities: Information may be disclosed in response to lawful requests from government or judicial authorities in accordance with the laws of Bangladesh.
• Technology services: Server hosting and cybersecurity providers may access limited data under contractual agreements.
• Fraud prevention: Limited information may be shared within industry-wide fraud prevention networks.

7bbd protects your data with industry-leading security technology. Our security infrastructure is built in multiple layers, so if one layer fails, the others remain active.

• TLS 1.3 / 256-bit SSL encryption on all data transfers.
• All sensitive information is stored in the database using AES-256 encryption.
• Two-factor authentication (2FA) is mandatory for all admin access.
• 24/7 cybersecurity monitoring with a real-time alert system.
• Regular penetration testing and vulnerability scanning.
• Policy to notify members within 72 hours in the event of a data breach.

As a 7bbd member, you have full rights over your own data. We respect your data rights and are committed to responding to any request you make. The following rights apply to you.

• Right of Access: You have the right to know what information we hold about you.
• Right to rectification: You can request corrections to any inaccurate or incomplete information.
• Right to erasure: Where no legal obligation applies, you may request that your information be deleted.
• Right to restrict processing: You can request that the use of your data be restricted in certain circumstances.
• Right to portability: You may request a copy of your information in a standard, portable format.
• Right to Object: You can object to your information being used for marketing or profiling purposes.

To exercise these rights, please contact customer support. We typically respond within 30 days. Some information may need to be retained for a set period due to legal obligations.

7bbd does not retain your data longer than necessary. Each type of information is governed by a separate retention policy, determined by legal requirements and legitimate business purposes.

• Account Information: For the duration of account activity and up to 5 years after closure.
• Financial Transaction Records: Up to 7 years, as required by legal obligations.
• Gaming History: For the duration of account activity and up to 2 years after closure.
• Customer Service Communications: Up to 3 years from the date of last contact.
• Marketing preferences: Until you opt out.

7bbd strictly prohibits anyone under 18 from using the platform. We never knowingly collect information from minors. Age is verified at registration, and ID may be requested in cases where there is any doubt.

If we become aware that a minor has created an account, it will be immediately closed and all collected data will be deleted. If you believe your child is using 7bbd, please contact customer support right away.

7bbd reserves the right to update this privacy policy as needed. Changes may occur due to shifts in law, adoption of new technology, or business developments. Members will be notified in advance by email or SMS for any significant changes.

Continued use of the platform after an updated policy has been published will be considered acceptance of the new terms. We recommend visiting this page regularly. The "Last Updated" date at the top of the page will tell you when the policy was last changed.

If you have any questions, concerns, or complaints about the privacy policy, please contact the 7bbd customer support team. We typically respond within 24 hours and aim to resolve issues within 7 business days.

• Requests to access or delete your data.
• Suspected or reported data breaches.
• Request to opt out of marketing communications.
• Any questions regarding the privacy policy.